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Support

Protection is enabled by default when Pivot is installed. Private browsing needs a separate permission controlled by each browser.

Start here

Run a safe check

Open the reserved address below. It cannot resolve to a real website. When Pivot is active, the extension replaces it with a local confirmation page and creates no Pivot journal entry.

Test Pivot safely pivot-check.invalid

Allow Pivot in private browsing

Browsers do not let extensions observe private tabs until you grant permission. Use the instructions for your browser, then run the safe check again inside a private window.

Chrome

chrome://extensions > Pivot Details > enable Allow in Incognito.

Microsoft Edge

edge://extensions > Pivot Details > enable Allow in InPrivate.

Firefox desktop

Add-ons and themes > Extensions > Pivot > Run in Private Windows > Allow.

Firefox for Android

Open the browser menu > Extensions > Pivot > enable Run in private browsing.

Safari on macOS

Safari > Settings > Extensions > Pivot. Enable Pivot, set All Websites to Allow, and enable Allow in Private Browsing.

Safari on iPhone or iPad

Settings > Apps > Safari > Extensions > Pivot. Enable the extension and relevant profiles, then set All Websites to Allow, not Ask.

If Pivot does not open

  1. Open Pivot from the browser toolbar and confirm protection is enabled and not paused.
  2. Run pivot-check.invalid in a regular window. If that works, recheck the separate private-browsing permission.
  3. Confirm Pivot has access to all websites where the browser exposes that setting.
  4. Reload or update the extension after installing a new build, then retry the safe check.
  5. If permission was revoked, grant it again from the browser's extension details page.

Still need help?

Contact Pivot support

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Email Pivot support

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